FAQ

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

Once your order is placed we are unable to edit your order. If you need to submit a return, please visit our return portal here.

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Order processing will vary depending on the products purchased. Most shipments will take 1-7 business days.

WILL I RECEIVE A TRACKING NUMBER WHEN MY ORDER SHIPS?

Yes. When your package is scanned, it automatically sends you an email with the tracking number included.  

WHERE CAN I FIND AN AUTHORIZED DEALER?

We have several dealers throughout North America. Use our store locator to find one nearest you.

WHERE DO I ENTER A PROMOTION CODE?

Once you add your items to your shopping cart, you can enter a promo code under View Cart or on the Check Out page under the Payment section.

HOW DO I PLACE A CORPORATE OR RETAILER ORDER?

Please fill out this form for more information on qualifying orders.